We just upgraded to CTIS/Createform 7x in February.
On all of our queues we went to Properties then Advanced then specified for how long we wanted to keep the output around in the individual queues.
The least amount of days is 2 days and the most amount of days is 9 days. See attachment - showing how Advanced Properties are defined.
When we go to Reprint manager for the individual queues we should only see a range of 2 days to 9 days of output in the Reprint Manager for the individual queues.
But Reprint Manager has kept the output around since we converted to Createform 7x.
How do we get Reprint Manager not to keep output so long? I thought Reprint Manager for each queue worked the same way as the queue properties for the specified queues.
What am I missing?
Please advise how you set up your queues and print manager when your company converted to CTIS/7x
Have looked in all the manuals but have not seen anything that would be of any help. Posted a question to Bottomline but have not heard anything back.
On all of our queues we went to Properties then Advanced then specified for how long we wanted to keep the output around in the individual queues.
The least amount of days is 2 days and the most amount of days is 9 days. See attachment - showing how Advanced Properties are defined.
When we go to Reprint manager for the individual queues we should only see a range of 2 days to 9 days of output in the Reprint Manager for the individual queues.
But Reprint Manager has kept the output around since we converted to Createform 7x.
How do we get Reprint Manager not to keep output so long? I thought Reprint Manager for each queue worked the same way as the queue properties for the specified queues.
What am I missing?
Please advise how you set up your queues and print manager when your company converted to CTIS/7x
Have looked in all the manuals but have not seen anything that would be of any help. Posted a question to Bottomline but have not heard anything back.