Hello all..
my company having weird issue where the menu not working. arrow to expand disappeared. when use fast path seem the program not loading stuck in white page.
it happened a month ago. i'm not sure is it cause from windows update or setup or something else.
not all pc facing this issue. I tried all access the application from various windows version, various web browsers, all facing same issue. only 4 pc from all 75 user pc not facing the problem. deployment server, web server, 2 pc for development and another 2 pc from user.
as workaround, we ask user to use remote app (IE) from pc which fresh installed windows 7 no windows update. everything seem fine but it come with limitation.
any1 else facing the same issue? how to solve? need any ESU?
jde menu problem 1.jpg <-- problem
jde menu ok.jpg <-- suppose to like this
jde tool version.png <-- tool version
my company having weird issue where the menu not working. arrow to expand disappeared. when use fast path seem the program not loading stuck in white page.
it happened a month ago. i'm not sure is it cause from windows update or setup or something else.
not all pc facing this issue. I tried all access the application from various windows version, various web browsers, all facing same issue. only 4 pc from all 75 user pc not facing the problem. deployment server, web server, 2 pc for development and another 2 pc from user.
as workaround, we ask user to use remote app (IE) from pc which fresh installed windows 7 no windows update. everything seem fine but it come with limitation.
any1 else facing the same issue? how to solve? need any ESU?
jde menu problem 1.jpg <-- problem
jde menu ok.jpg <-- suppose to like this
jde tool version.png <-- tool version