We have daily backup after 9 pm. We are using Symantec Backup Exec 2014.
Some time we are getting Media mount failed error and backup is goes 'in the queue'.
It always happens in the below conditions:
1- Package is deployed after backup time, ie. after 9 pm.
2- Package deployment is unsuccessful.
And it happened a couple of times even not in the above conditions. So does the package deployment procedure locks some files ?
The Symantec log is shown below
Some time we are getting Media mount failed error and backup is goes 'in the queue'.
It always happens in the below conditions:
1- Package is deployed after backup time, ie. after 9 pm.
2- Package deployment is unsuccessful.
And it happened a couple of times even not in the above conditions. So does the package deployment procedure locks some files ?
The Symantec log is shown below
Code:
set_resource_name>\\JDDEP01\D:</set_resource_name>
<tape_name>Family Name: "Media created 5/2/2017 9:00:03 PM"</tape_name>
- <volume>
<display_volume_as_alias>Backup of "\\JDDEP01\D:"</display_volume_as_alias>
</volume>
<description>Backup set #83 on storage media #2 Backup set description: ""</description>
<backup_type>Backup Method: Full - Back up files (using modified time)</backup_type>
<start_time>Backup started on 5/16/2017 at 2:57:08 AM.</start_time>
<media_mount_date>Drive and media mount requested: 5/16/2017 3:51:40 AM</media_mount_date>
<OperationErrors Type="media_mount_failed">Media mount failed.</OperationErrors>
<OperationErrors Type="error">User canceled a Physical Volume Library operation.</OperationErrors>
- <OperationErrors Type="user_tape_abort">